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Practice Computer System

10/03/2023 - The Practice computer system is being updated this weekend and Monday 13 March 2023 will be the first time staff (administration and clinicians) will have access to the system. We are grateful to our patients for their understanding as staff familiarise themselves with the system change, 

Extended Hours Service

From October 2022, the Practice will provide an extended hours service offering pre-bookable telephone appointments on Wednesday and Thursday mornings from 7.30am. Reception staff can assist if you wish to utilise this service.  Our phone lines open at 8am as usual for routine and urgent care 

Sources of Support (social prescribing)

Social prescribing is an approach which is being used in GP Practices to help patients with non- medical issues which are impacting upon their mental health and wellbeing. The link worker is part of the GP Practice team and is an experienced practitioner who will work with you on the issues which are causing you the most concern and identify services/community groups/activities which are best placed to help you.

A patient information leaflet and self referral form is available using in the links below

Patient Information Leaflet - Sources of Support

Self Referral Form - Sources of Support

NHS Tayside Vaccination Service

Attending the Practice

When attending an appointment, we ask for your co-operation in the following - 

• Wear a face covering
• Attend alone (or with a carer, if required)
• Attend as near to your appointment time as possible. Please be aware that you might be asked to wait outside if you arrive too early for your appointment.  If you are late for your appointment, you will need to call the Practice to arrange another appointment.
• Sanitise hands on arrival and departure (we have sanitising points at reception and in the waiting area)

 DO NOT attend the Practice if you are

• Displaying symptoms of COVID19 (cough, fever, loss of taste/smell) 

Guide to GP Services

A guide during the coronavirus pandemic - click here to watch the video

Patient Assessment and Liaison Mental Health Services (PALMS)

 Are you worried about your mental health? Feeling overwhelmed or low and need to talk to someone about seeking relevant support?

You can self refer to PALMS for consultation.

Who is this service for?

• Anyone aged 16-64 years old who is experiencing mental health difficulties.
• Individuals aged 16-17 years old who are not enrolled in school education.
• Anyone not currently seeing a mental health professional (e.g. psychologist, mental health nurse or psychiatrist
• Individuals struggling with low mood, anxiety, self esteem, distressing life events or other difficulties that you would like help with.

To find out if PALMS is the right service for you, please speak to the medical practice reception staff on 01382 458333

Please quote "Mental health specialist" or "PALMS".

Palms Patient information leaflet

E-mail

erskine.tayside@nhs.scot is checked daily by administration staff during our working hours. Emails will be reviewed and passed to the appropriate member(s) of the Erskine Practice. 

Please be advised this is NOT a suitable address for URGENT clinical problems.  You should call the practice reception on 01382 458333, or contact NHS 24 when the practice is closed.